Privacy Policy | Inseeva

At Inseeva, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

Name and email address
Account credentials
Payment information (processed securely through our payment provider)
Company name and industry (optional)

Survey & Research Data

When you create surveys, we collect:

Product descriptions and value propositions you provide
Target audience definitions
Survey questions and responses
Uploaded files (PDFs, images, videos) for product analysis

Usage Data

We automatically collect:

Browser type and version
Device information
IP address and approximate location
Pages visited and features used
Time spent on the platform

2. How We Use Your Information

We use the collected information to:

Provide, operate, and maintain our services
Generate AI-powered synthetic personas for your surveys
Process transactions and send related information
Send administrative information, updates, and marketing communications
Respond to inquiries and provide customer support
Analyze usage patterns to improve our platform
Detect, prevent, and address technical issues or fraud

3. AI & Data Processing

Inseeva uses artificial intelligence to generate synthetic personas and analyze survey responses. Your product information and survey data may be processed by our AI systems, which include third-party AI providers (such as OpenAI).

Important: Your data is not used to train public AI models. We process your data solely to provide our services to you.

4. Data Sharing & Disclosure

We may share your information with:

Service Providers: Third parties that help us operate our platform (hosting, payment processing, analytics)
AI Providers: To generate synthetic personas and process surveys
Legal Requirements: If required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

Encryption of data in transit (HTTPS/TLS)
Encryption of data at rest
Regular security assessments
Access controls and authentication
Secure cloud infrastructure (Supabase, Vercel)

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Survey data is retained until you delete it or close your account. You can request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Correct inaccurate information
Delete your personal information
Export your data in a portable format
Opt out of marketing communications
Withdraw consent where processing is based on consent

8. Cookies & Tracking

We use essential cookies to operate our platform and optional analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Your continued use of Inseeva after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@inseeva.com
Website: www.inseeva.com